These terms and conditions were published on the 1st of June, 2017.

1. STANDARD TERMS AND CONDITIONS

These are the standard terms and conditions for professional services and apply to all contracts and all work undertaken by Unify Services for its clients.

2. OUR FEES AND DEPOSITS

Unify Services requires a 50% upfront deposit for all professional services. The balance payment will be invoiced upon completion, on 14 day terms. Unify Services will not commence any work until the deposit has been paid in full.

The 50% deposit is refundable only if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable once work has commenced or if the customer terminates the contract through no fault of Unify Services.

For all hardware, software and consumable purchases, all invoices are to be paid in full at the time of ordering. Unify Services will not process orders until funds have been deposited into our nominated bank account.

2.1 Missing payment due date

In the event of missing your payment due date, you will be required to pay immediately or incur an additional fee at 5% per month of the balance.

We are more than happy to provide a payment plan in events of financial hardship. This will incur an administration cost of $75 which will be added to payment plan. In the event that a payment is missed as per the payment schedule, an additional administration cost of $75 will be added to the remaining payment plan. Fees are excluding GST.

2.2 Unquoted Costs

If additional costs are required to complete the quoted job(s), this will be added to your final invoice, even if not originally quoted for. This includes but not limited to:

  1. Parking costs
  2. Travel & accomodation costs
  3. Additional miscellaneous hardware costs (Example: network cables)

Quotation scope can often change when challenges arise while working on the job(s); although Unify Services will try our best to foresee all costs involved, this is not always possible.

3. SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

3.1 WARRANTY ON MATERIALS

Manufacturer warranties will be honoured by Unify Services excluding time/labour needed to replace or process the repair. An hourly rate of $150 ex GST will apply with minimum callout times enforced if an on-site technician is needed.

4. VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

Our design and development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate of $150.00 per hour.

5. PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

6. APPROVAL OF WORK

On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

7. REJECTED WORK

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

8. PAYMENT

Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.

9. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website or web applications.

You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

10. LICENSING

Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.

11. SEARCH ENGINES

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice. We cannot guarantee time frames around Search Engine Ranking movements either.

12. CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

13. DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Unify Services under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

14. SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

15. NON-DISCLOSURE

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

16. ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

17. BACKUPS

You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

18. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

We will supply to you account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

19. GOVERNING LAW

The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Victoria, Australia. You and Unify Services submit to the non-exclusive jurisdiction of the courts in and of Victoria in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

20. CROSS BROWSER COMPATIBILITY

By using current versions of well supported content management systems, we endeavour to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found. “Modern Web Browsers” are defined as any browser which has been developed and made publicly available from 1 year of the development date.

21. E-COMMERCE

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Unify Services and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

About us

Established in 2015, our leadership team has vast experience in Software DevelopmentBusiness process improvement and IT Strategy. Our Team members have experience working for small business all the way to the biggest corporations in Australia, so no matter what phase your business is in, we can help. Read more

Legals

ABN:91 670 770 830

© Unify Services 2018

Contact us | Privacy Policy | Terms and Conditions of Services

This is a unique website which will require a more modern browser to work!

Please upgrade today!